Privacy Policy

Introduction

TruePrizm Technologies Private Limited ('Company', 'we', 'our', 'us') is committed to safeguarding the privacy and personal data of its users in accordance with applicable laws including the Digital Personal Data Protection Act, 2023 (India), Information Technology Act, 2000, and where applicable, the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, process, store, and protect your personal data when you access or use our platform.

By logging in or signing up using Google Authentication, the user automatically accepts this Privacy Policy, the Terms & Conditions, and the Financial Disclaimer.

Scope

This Policy applies to all users accessing TruePrizm via website, applications, APIs, or any associated services.

It covers all personal data collected directly from users or indirectly through usage of the platform.

Information We Collect

We may collect and process the following categories of data:

• Personal Identification Data: Name, email address.

• Authentication Data: Passwords (securely hashed), OAuth identifiers.

• Technical Data: IP address, browser type, device identifiers.

• Usage Data: Saved analyses, dashboards, interactions, preferences.

• Security Logs: Login attempts, timestamps, system interactions.

Purpose of Processing

We process personal data strictly for:

• Providing and maintaining platform functionality

• User authentication and account security

• Personalization of user experience

• Fraud detection and prevention

• Analytics and system improvements (aggregated/anonymized)

• Legal and regulatory compliance

Legal Basis

Processing is based on:

• User consent

• Performance of contract

• Legitimate interests (platform security and improvement)

• Legal obligations under applicable laws

Data Sharing & Transfers

We do not sell or trade personal data.

Data may be shared with trusted service providers (cloud, email services) under strict contractual obligations.

Cross-border data transfers, if any, are safeguarded through lawful mechanisms.

Data Retention

Data is retained only as long as necessary for service provision or legal compliance.

Users may request deletion of their data at any time.

User Rights

Users have the right to:

• Access and review their data

• Request correction or deletion

• Withdraw consent

• Lodge complaints with authorities

Security Measures

We implement industry-standard security measures including encryption, secure storage, monitoring, and access controls.

Cookies

We use cookies for authentication, analytics, and performance optimization.

Users can control cookie preferences via browser settings.

Grievance Officer

In compliance with Indian law, users may contact the Grievance Officer at support@trueprizm.com.

Updates

We may update this policy periodically. Continued use constitutes acceptance.